How do I get Windows Media Player to play DVDs? … Windows 10 will detect the drive then reinstall it.
Expand DVD/CD-ROM drives, right-click the optical drive listed, then click Uninstall.
Reinstall or Update Driver in Device Managerīoot to the Windows 10 desktop, then launch Device Manager by pressing Windows key + X and clicking Device Manager. Banana Method: Use a banana that is peeled and cut in half.Toothpaste Method: Use a small dab of the gritty type of toothpaste.Rubbing Alcohol Method: Get a lint free non scratching cloth.Here are a few methods to try to fix your scratched disc at home:
The Upgrade feature can also be accessed by: Pressing the keyboard combination key Ctrl + A when PowerDVD is running.
Download the latest update and install it.
To do this, you will have to submit a tech form, error message (print screen from your desktop) and both a Cldma.log file and DxDiag.txt file (see below how to create the latter two). If none of the above has provided a solution for you, it is time to get more into detail. The solution is simply to try different discs. It can also be your DVD-ROM that has a problem, so we recommend that you visit the manufacturer and download and install their latest driver for your model.įinally, it can also be a disc problem it may not be compatible with the drive or have some other problem. If not, then your system has a more serious problem, and you will have to look to Microsoft for support. If Windows Media Player can play the DVD, then the problem may lie with PowerDVD.
After installation, try playing the DVD in Windows Media Player to confirm that your system has no problem. Before commencing, close all unnecessary running programs. When you have this problem, normally one of three things has happened (1) PowerDVD was not installed properly, (2) your drive has a problem or (3) the disc may not be compatible with the drive or it may need to be cleaned.įirst, install PowerDVD again.